Joining the Plan

Joining the Plan is as easy as 1-2-3. In order to add your educational institution to the Plan, you must complete a short application form. Students will not be required to complete any enrollment materials. To ensure students are covered the School Administrator should supply a list of all students being enrolled, their Student Identification Numbers and the coverage period.

Making a Claim

The process for submitting claims depends on the student's type of expense. However, no matter what the claim is, the Plan is designed to help students receive reimbursement as quickly as possible. Students who are covered by the Plan have a health coverage card to use when visiting a doctor or hospital and most medical claims can be billed directly to the Plan. If the student must pay the cost up front, the insurer will reimburse the student for eligible expenses.

Sun Life Assurance Company of Canada
Claims Department
PO Box 2015 Stn Waterloo
Waterloo, ON N2J 0B1
Toll Free:	1-888-206-9004

You must provide your member ID when contacting Sun Life by telephone or email.

Contact Us

We want to hear from you. Please contact us by email or by phone (Monday through Friday, 9 a.m. to 5:00 p.m. eastern standard time) with general questions or comments about the Plan, our services or this site.

Pauline Tremblay	(416) 868-7699 or toll-free at 1-866-387-7280
	pauline.tremblay@mercer.com

Our mailing address:
Mercer (Canada) Limited
161 Bay Street, P.O. Box 501
Toronto, Ontario M5J 2S5
Attention: Pauline Tremblay